I.T. Tech Support Email Contact Form for Students


Non-Credit or Adult Ed Student Support (Wake and Schott)

Contact SEL Billignual Non-Credit Adult Ed Support
Phone: (805) 730-3018


Credit Course Registration Issues?

Contact Enrollment Services / Admissions
Phone: 805-730-4086 or 805-965-0581 x4086
Email: info@sbcc.edu
Hours:  https://sbcc.edu/enrollmentservices/


Can't Find Account? ("No Records Found" message)

Contact Admissions
Phone: 805-730-4087 or 805-965-0581 x4087
Email: admissions@sbcc.edu
Hours https://sbcc.edu/admissions


Starfish Account Issues?

Contact Academic Counseling
Important note!  Access to Starfish can take up to 48 hours after you apply for admission.
Phone: 805-730-4085 or 805-965-0581 x4085
Hours:  https://www.sbcc.edu/counselingcenter/


Canvas Tech Support

Please contact Canvas's 24/7 Live Chat Support.  Links are located in the Help menu of your Canvas account.


Common Course Registration Issues  |  Log In Help  |  Canvas Guides  |  Canvas Tech Support



Fill out this form to report a technical problem with an SBCC Supported System

 
* = Required Fields
*First Name
Middle Initial
*Last Name
Other Names used (previous last name)
*Birthdate
*SBCC Username
SBCC ID KNumber (example: K00xxxxxx)
*Daytime Phone
*Contact Email (Pipeline email is preferred)
*Did you also call the help desk and leave a message about this problem? Yes No  
*Computer Type
*Browser Type
*Operating System
Program Credit student
Non-Credit student
*Course name and CRN#
(type N/A if problem not about a class)
*Problem or Question Category
Please describe your problem here: